Back to Emotional Wellness

What Is Cognitive Dissonance? Why Your Actions Don't Always Match Your Beliefs

Reviewed by: Bestie Editorial Team
An artistic representation of what is cognitive dissonance, showing a person's conflicting values and actions overlapping to illustrate mental discomfort. Filename: what-is-cognitive-dissonance-bestie-ai.webp
Image generated by AI / Source: Unsplash

It’s a familiar, sinking feeling. That quiet, internal squirm when your actions don't quite line up with the person you believe you are. It can happen when you buy fast fashion after watching a documentary on labor ethics, or when you scroll on your...

The Yacht and the Activist: The Pain of Holding Two Contradictory Ideas

It’s a familiar, sinking feeling. That quiet, internal squirm when your actions don't quite line up with the person you believe you are. It can happen when you buy fast fashion after watching a documentary on labor ethics, or when you scroll on your phone for an hour after vowing to read more. You feel a pang of guilt, a flash of defensiveness. It’s the psychology of hypocrisy, and it’s deeply uncomfortable.

This isn’t a personal failing; it’s a universal human experience. Consider the high-profile example of Leonardo DiCaprio, a celebrated environmental activist, who faced public criticism for vacationing on a carbon-intensive superyacht. The public reaction was swift, labeling it hypocrisy. But looking closer, we see a perfect illustration of the value-action gap we all navigate.

This intense mental discomfort from conflicting beliefs has a name. Experts in the field call this experience what is cognitive dissonance. It's the psychological stress experienced by a person who holds two or more contradictory beliefs, ideas, or values at the same time, or is confronted by new information that conflicts with existing beliefs, ideas, or values.

Our friend Buddy, the emotional anchor of our team, puts it this way: “That feeling isn’t proof that you’re ‘bad.’ It’s proof that your conscience is working. It’s your brain’s alarm system telling you that two important parts of you are in conflict.” Recognizing what is cognitive dissonance is the first step toward understanding ourselves with more compassion.

Your Brain on Dissonance: The Mental Gymnastics of Justification

Alright, let's get real. Vix, our resident realist, would tell you to cut the self-flagellation. Your brain hates inconsistency. It’s messy and it threatens your sense of self as a good, logical person. So when faced with the uncomfortable truth of what is cognitive dissonance, it initiates a series of mental gymnastics to resolve the conflict.

It’s not magic; it’s a predictable psychological process. According to extensive research, like that summarized by Psychology Today on cognitive dissonance, your mind typically defaults to one of three strategies to ease the tension of actions not aligning with values:

1. Change the Behavior: This is the most direct but often the hardest route. You stop the action that conflicts with your value. (e.g., You sell the gas-guzzling car; you quit the job with unethical practices). This resolves the dissonance powerfully but can require significant sacrifice.

2. Change the Belief: If changing the behavior is too difficult, you might unconsciously start to downplay the belief. You might tell yourself, “Being environmentally conscious is less important than my family’s safety in a large SUV,” effectively devaluing the original belief to make the action feel acceptable.

3. Rationalize or Justify the Behavior: This is the most common path. You invent a new thought to bridge the gap between action and value. This is the art of justifying contradictory behavior. For example: “Yes, I fly frequently, but it’s for work that ultimately does good in the world,” or “I’ll make up for this indulgence by donating to a carbon-offset charity.”

As Vix would say, “This isn’t you lying to yourself. It's your brain’s self-preservation instinct kicking in. The danger is when these justifications prevent you from striving for value congruence and keep you stuck in a loop you want to escape.” Understanding what is cognitive dissonance means seeing these mental tricks for what they are.

Closing the Gap: A 3-Step Plan for Aligning Your Actions and Values

That feeling of dissonance isn't just a problem; it's data. It’s a powerful signal that something is out of alignment. Our strategist, Pavo, treats this data as the starting point for a clear, actionable plan. Instead of passively sitting with the mental discomfort, you can use it as fuel for meaningful change. Here’s a strategic approach to begin closing your personal value-action gap.

### Step 1: Conduct a Value Audit

Before you can fix the problem, you have to define it with precision. Grab a journal and get specific. What is the exact value that feels compromised? (e.g., “I value financial responsibility.”) What is the specific action causing the conflict? (e.g., “I consistently overspend on takeout.”) Seeing the two written side-by-side removes the emotional fog and presents the conflict as a logistical problem to be solved, not a moral failing to be ashamed of. This clarity is the foundation for understanding what is cognitive dissonance in your own life.

### Step 2: Identify the Smallest Viable Change

Grand, sweeping changes often lead to failure and more dissonance. The key is to build momentum. Ask yourself: “What is the absolute smallest, easiest step I can take to bring my actions 1% more in line with my values?” If you value health but skip the gym, don’t vow to go seven days a week. The smallest viable change might be putting your workout clothes by your bed before you go to sleep. It’s a micro-commitment that begins to realign your behavior with your belief.

### Step 3: Draft a High-EQ Script for Self-Talk

Sometimes, you can’t immediately change a behavior. In those cases, you need to manage your thoughts to avoid a spiral of shame while still acknowledging the dissonance. Instead of justifying, try validating and planning. Create a script. For example, instead of, “It’s fine that I skipped my budget this month, I deserved it,” try a more strategic script: “I chose to go over budget for a specific reason. I accept that choice and the discomfort it brings. Next week, I will course-correct by taking this specific action.” This approach acknowledges the dissonance without letting it define you, paving the way for striving for value congruence over the long term.

FAQ

1. What is a simple, everyday example of cognitive dissonance?

A classic example is a person who smokes cigarettes. They know that smoking is harmful to their health (Belief 1), but they continue to smoke anyway (Action). This conflict creates dissonance, which they might reduce by telling themselves, "The health risks are exaggerated," or "I'll quit next year."

2. Is cognitive dissonance a mental illness?

No, it is not a mental illness or disorder. Cognitive dissonance is a universal psychological phenomenon that everyone experiences. It's a natural brain process designed to reduce mental conflict, though it can cause feelings of anxiety, guilt, or stress if the conflict is significant and unresolved.

3. How does cognitive dissonance affect relationships?

In relationships, cognitive dissonance can arise when you love someone (Belief 1) but they have a behavior that violates your core values (Action/Belief 2), such as dishonesty. This can lead to internal turmoil, where you might either justify their behavior to reduce the conflict or begin to change your feelings about the person to align with your values.

4. Can being called out for hypocrisy worsen cognitive dissonance?

Absolutely. Dealing with public criticism or being called out by someone you respect can intensify the mental discomfort of dissonance. This external pressure forces you to confront the inconsistency more directly, often amplifying the need to either change the behavior or double down on justifying it.

References

thecooldown.comLeonardo DiCaprio Faces Backlash After Being Spotted on Superyacht

psychologytoday.comCognitive Dissonance: What It Is and How to Deal With It