Privacy Policy

Last updated: May 29, 2025

Welcome to Bestie AI!

Acornaware Technologies ("we", "us", "our" and/or "ours") operates the Bestie AI mobile and web applications, including Bestie AI (the "Apps"), the informational website https://acornaware.com/ and other related services (collectively, the "Services").

We are committed to protecting your privacy. This Privacy Policy describes how we collect, store, use, and share information through our Services.

We care about the protection and confidentiality of your information. When you use the Apps, you may provide information during your use of the Apps. We process this information only as described in this Privacy Policy, such as to enable you to receive personalized and secure AI-generated content based on your uploaded photos, chats and prompts. We may also use information about your visit to our website to promote our Services, but we will never use or disclose the content of your content generations for marketing or advertising purposes.

Any terms we use in this Policy without defining them have the definitions given to them in our Terms of Service. If you have any questions, please contact us at contact@acornaware.com.

1. What information we collect

We may collect the following information from and about you, including information that you provide, automatically collected information, and information from other sources.

1.1 Information you provide

Through your use of the Services, you may provide us with the following information:

  • Account information: This may include your email address, password, and other information used to register or authenticate your account.
  • Profile information: We collect information that you provide when you set up an account, such as your date of birth and username.
  • Messages and content: This includes the messages you send and receive through the Apps, such as facts you may provide about you or your relationships, and any photos, videos, and voice and text messages you provide.
  • Interests and preferences: You may select generating preferences, such as topics you would like to explore, and communication preferences.
  • Payments, transactions, and rewards: When you make purchases through the Services, we collect your payment information.

1.2 Information we collect automatically

We automatically log the following information about you, your computer or mobile device, your network, and your interactions over time with our Services and our communications:

  • Device and network data: This includes your computer's or mobile device's operating system, manufacturer and model, browser, IP address, device and language settings, mobile device carrier, and general location information such as city, state, or geographic area.
  • Usage data: This includes information about how you use the Services, such as your interactions with the Services, the links and buttons you click, and page visits.

2. How we use your information

We use your information for the following purposes:

  • Operating and administering the Services: Providing and maintaining the content and functionality of the Services.
  • Providing the core functionality of the Apps: Providing you with personalized AI-generated content and allowing you to customize your profile, preferences, and creative inputs.
  • Monitoring and protecting the Services: Preventing fraud, criminal activity, and misuse of our Services.
  • Analyzing trends in the use of the Services: Aggregating, anonymizing, and deidentifying personal information.
  • Marketing and advertising the Services: Sending you information by Push Message and/or email that we believe will be of interest to you.

3. How we share your information

3.1 Service providers

We share your information with companies and individuals that provide services on our behalf or help us operate the Services or our business. We do not share your chat, uploaded photos, generated content, or other user-generated materials created within the Apps for marketing or advertising purposes.

AI-generated content is processed using third-party AI services, including OpenAI and Google, and their respective privacy policies apply.

3.2 Summary of sharing principles

We do not sell your personal information or user-generated content. We share your information only when necessary to operate the Services, or when legally required to do so.

4. How we secure your information

We use a variety of industry-standard security technologies and procedures to help protect your data from unauthorized access, use, or disclosure.

All transmitted data are encrypted during transmission. We use standard Secure Socket Layer (SSL) encryption that encodes information for such transmissions. All stored data are maintained on secure servers.

5. Data retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or regulatory requirements.

6. Your rights and choices

6.1 Opt-out of marketing communications

You may opt out of marketing-related emails and other communications by following the opt-out or unsubscribe instructions in the communications you receive from us or by contacting us.

6.2 Personal information requests

Depending on your location and the nature of your interactions with our Services, you may request access to, correction of, or deletion of your personal information by contacting us.

7. Children's privacy

The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If we learn that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete it as soon as possible.

8. Right to erasure ('right to be forgotten')

You may request the deletion of your personal data by contacting us at contact@acornaware.com. We are committed to processing such requests in accordance with applicable data protection laws.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Services, or applicable laws. We encourage you to review this page periodically for the latest information.

10. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at contact@acornaware.com.