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Social Security Office Provo: 2025 Guide to Appointments & Location

Reviewed by: Bestie Editorial Team
The exterior of a professional federal building in downtown Provo representing the social security office provo location.
Image generated by AI / Source: Unsplash

Need to visit the Social Security office in Provo? Get the latest on hours, the J. Will Robinson Federal Building status, and the exact document checklist you need.

Social Security Office Provo: Quick Location & Status Update

If you are trying to find the social security office provo, you are likely standing at a crossroads. Maybe you just got married and need a name change, you’re a BYU student landing your first on-campus job, or you’re helping a parent navigate retirement. Whatever the reason, the goal is the same: get in, get out, and never have to come back for the same issue twice.

Quick Answer for 2025: - Current Status: Open and operational in the J. Will Robinson Federal Building. - Trend: Transitioning to more 'online-first' services, but still accepts walk-ins for high-priority tasks. - Selection Rule: Always call the local office directly at (866) 366-9549 to verify if your specific task requires an in-person visit before driving down. - Maintenance Warning: Do not bring photocopies of documents; only original government-issued documents or certified copies are accepted.

The J. Will Robinson Federal Building is currently on a federal 'accelerated disposition' list, which means the building itself may be sold. However, as of early 2025, the Social Security Administration (SSA) remains the primary tenant. You should proceed with your visit as planned, but keep an eye on local updates if your task can wait several months.

Office Logistics: Address, Hours, and Insider Parking Tips

To make your trip to the social security office provo as seamless as possible, here is the essential logistical breakdown. Navigating downtown Provo can be tricky, especially with construction near the federal building.

FeatureDetail
Address88 West 100 North, Provo, UT 84601
Local Phone(866) 366-9549
National Line(800) 772-1213
Operating HoursMon-Fri: 9:00 AM - 4:00 PM
Best ParkingStreet parking on 100 N or the public lot on 100 W
Building NameJ. Will Robinson Federal Building

When you arrive, expect to go through a security screening similar to an airport. You will need to remove belts and metal items. If you have a busy afternoon, aim to arrive by 8:45 AM. The line usually starts forming outside the 100 North entrance about fifteen minutes before the doors open. If you show up at noon, prepare for a minimum 60-minute wait.

The 'One-and-Done' Document Checklist

The biggest reason people are turned away from the social security office provo is missing documentation. The SSA does not 'do' digital scans from your phone or home-printed copies of birth certificates. Imagine the frustration of waiting an hour only to be told your marriage certificate needs a raised seal. Let’s avoid that.

* For a Name Change (Marriage): You must bring your certified marriage certificate and a valid photo ID (Driver’s license or Passport). The ID must be current. * For a New/Replacement Card: You need proof of citizenship (Birth Certificate or Passport) and proof of identity (U.S. Driver's License or State ID). * For BYU Students (International): You must bring your passport, I-94, I-20 or DS-2019, and a letter from International Student Services and your on-campus employer.

Keep all these documents in a single, physical folder. If you are applying for benefits, bring your most recent W-2 or self-employment tax returns. Having these ready prevents the 'Bureaucratic Loop' where you have to return home and come back another day.

Managing the 'Bureaucratic Loop' Anxiety

There is a specific kind of 'bureaucracy anxiety' that hits when you walk into a government building. The fluorescent lights, the ticket-dispensing machine, and the rows of plastic chairs can make you feel like just another number in a system. This is a common psychological trigger for feeling out of control.

To manage this, reframe the visit. You aren't just 'waiting'; you are performing a necessary act of self-care for your future self. Use the time to regulate your nervous system. Bring a book, put on a calming podcast, and acknowledge that the staff behind the glass are often as overwhelmed by the system as you are.

If you find yourself getting irritable, remember the 'Ego Pleasure' of the finish line. The moment you walk out those heavy doors with your receipt in hand, you have successfully navigated one of the most complex systems in the country. That is a win for your adulting scorecard.

The Appointment Protocol: How to Skip the 3-Hour Wait

While walk-ins are accepted, the social security office provo heavily encourages appointments. If you just show up, you are at the mercy of the daily volume. If you call ahead, you are given a specific window that significantly reduces your 'chair time'.

1. Call the local number first: (866) 366-9549 is your direct line. The national line is often congested. 2. State your specific task: Clearly say 'I need to schedule an in-person appointment for a first-time SSN' or 'I am applying for disability'. 3. Request a 'Check-In' time: Sometimes they can give you a window rather than a hard appointment time. 4. Prepare for the 'Phone Wait': You may be on hold for 20 minutes. Use speakerphone while you do chores so you don't feel like you're wasting time. 5. Confirm the Building Status: Since the J. Will Robinson Federal Building sale is a topic of discussion, always ask the agent, 'Is the Provo office still at the 88 West 100 North location?'

Identity Shifts and Emotional Transitions in Provo

For many 25–34 year olds in Provo, a visit to the SSA office is tied to a major life transition. Marriage is the most common reason in this demographic, given the local culture and the proximity of BYU. There is a psychological weight to changing your name—it is a shift in identity.

Alternatively, if you are visiting because of the loss of a spouse or to handle disability claims, the sterile environment of the social security office provo can feel cold and unsupportive during a time of grief. It is okay to feel that the process is 'too much'.

If you are feeling overwhelmed by the paperwork, don't do it alone. This is where 'Squad Chat' or a close friend comes in. Have someone double-check your folder before you leave the house. Knowing you have a support system waiting for you on the 'outside' makes the bureaucratic friction much easier to handle. You are more than your social security number, and this visit is just a small, temporary hurdle in your larger story.

FAQ

1. Where is the Social Security office in Provo located?

The social security office provo is located at 88 West 100 North, within the J. Will Robinson Federal Building. This is in the heart of downtown Provo, making it accessible for both residents and students.

2. What is the phone number for the Social Security office in Provo, UT?

You can reach the local Provo SSA office directly at (866) 366-9549. For general inquiries, the national toll-free number is (800) 772-1213, but the local line is better for specific office updates.

3. What are the Social Security office hours in Utah for the Provo branch?

The Provo office is open Monday through Friday from 9:00 AM to 4:00 PM. It is closed on all federal holidays, and it is usually busiest during the lunch hour and on Monday mornings.

4. Is the Provo Social Security office closing or moving in 2025?

As of 2025, the office remains open at its current location. While the federal building has been discussed for sale, no moving date has been announced, and services continue as normal.

5. How do I make an appointment at the Provo Social Security office?

To get an appointment at the social security office provo, call their local number at (866) 366-9549. Be prepared to provide your current SSN and the reason for your visit.

6. What documents do I need for a Social Security card in Provo?

You need an original document proving your identity (like a driver's license or passport) and proof of your U.S. citizenship (like a birth certificate or passport). Photocopies are never accepted.

7. What is required for an SSN application for a BYU student?

BYU students generally need a letter from their employer and International Student Services, along with their passport and I-20 or DS-2019 forms. Always check the latest BYU HR requirements before going.

8. What is the address for the J. Will Robinson Federal Building?

The J. Will Robinson Federal Building is located at 88 West 100 North, Provo, UT 84601. It houses several federal agencies, including the SSA on the main level.

9. Can I walk into the Provo Social Security office without an appointment?

Yes, walk-ins are allowed, but wait times can exceed two hours on busy days. It is highly recommended to schedule an appointment for tasks like applying for benefits or name changes.

10. Can I get a Social Security card replacement online in Provo?

Most people can replace a lost card online at SSA.gov without visiting the Provo office. However, if you need to change your name or are applying for your first card, an in-person visit is required.

References

ssa.govSocial Security Office Locator

sltrib.comTrump administration looks to sell J. Will Robinson Federal Building in Provo

hrs.byu.eduBYU Human Resources: Why do I need my social security card?